Privacy Policy

Date: 10/03/2024

1. Introduction

At FikeFit, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our app and visit our websites (fikefit.com and fikefit.com.br).

FikeFit provides personalized physical health, workout, meditation, and diet programs. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws. As part of this commitment, FikeFit does not collect cookies, personal tracking data, or use any form of behavioral tracking.

2. Definitions

• You refers to the individual accessing or using the FikeFit Service, or, if applicable, the company or legal entity that the individual represents.

• We (referred to as “we,” “us,” “developer,” or “our” in this policy) refers to the FikeFit team.

• Application refers to the FikeFit app, which is available for download on electronic devices.

• Personal Data refers to any information that can be used to identify a specific individual.

• Service refers to the FikeFit Application and any related features or content provided through it.

• Third-party Media Service refers to any external website or social media platform where users can log in or create an account to access the FikeFit Service.

3. Do You Need to Give Permissions?

App Permissions (Optional)

To provide a seamless and personalized experience, FikeFit may request certain optional permissions from your device. These permissions allow us to optimize the app’s functionality. You can choose to allow or deny these permissions, and denying access will not prevent you from using the core features of the app. Below are the optional permissions FikeFit may request:

• Camera Access: To allow you to take and upload photos for profile setup or progress tracking.

• Storage Access: To store and manage your workout data, images, or other media files related to your fitness journey.

• Notification Access: To send you reminders for workouts, meditation sessions, or other program updates. You can manage notification settings at any time.

• Location Access: To suggest nearby fitness centers or outdoor workout routes (if applicable).

4. What Information You Share With Us

When you use FikeFit, you may voluntarily share personal information that helps us enhance and personalize your experience. The types of information you may share include:

• Account Details: When registering for an account, you may provide your name, email address, and password. This information is essential for account creation and management.

• Health and Fitness Information: You may share data related to your fitness goals, workout routines, dietary habits, and meditation practices. This allows us to customize fitness and wellness programs specifically for you.

• Communication and Feedback: When reaching out to us for support, providing feedback, or engaging with app features, you may offer information that helps us improve our services and address your concerns.

• Profile Customization: You may choose to upload a profile picture, add a bio, or provide other optional details to personalize your account.

5. Forum Features

FikeFit includes a community forum where users can engage with one another and share their fitness journeys. The forum allows you to:

• Post Content: Share your thoughts, experiences, or fitness tips along with images to inspire and motivate other users.

• React to Posts: Express your feelings about other users’ posts by reacting with emojis, helping to create a supportive and interactive community atmosphere.

• Comment on Posts: Engage in discussions by commenting on posts made by other users. This feature encourages sharing of ideas, advice, and feedback among community members.

6. Your Login Information

At FikeFit, your email address is required for login and account creation. To ensure the security of your account, we require you to verify your email by entering a one-time password (OTP), which will be sent to your email during the registration process. You must complete this verification step before your account is fully activated. Additionally, you may choose to provide your phone number as optional information for account recovery or communication.

7. Data We Collect

To provide you with personalized services and improve our app, we may collect the following personal information:

• Account Information: Name, email address, and password for account creation and management.

• Health and Fitness Data: Information about your fitness goals, workout routines, meditation practices, dietary preferences, and other health-related data.

• User Preferences: Settings, preferences, and feedback you provide in the app.

We do not collect unnecessary data, and all data we collect is directly related to your usage of FikeFit services.

8. How We Use Your Data

The personal data we collect is used for the following purposes:

• To personalize your experience and provide tailored fitness, meditation, and diet plans.

• To manage your account and provide support or communication related to our services.

• To optimize, troubleshoot, and improve the functionality of the app and website.

• To send you relevant notifications, updates, or marketing communication, if you’ve opted in.

9. Data Security

At FikeFit, we implement industry-standard security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures include:

• Encryption: All sensitive data, such as your account details and health information, is encrypted in transit and at rest.

• Access Control: Access to personal data is restricted to authorized personnel only.

• Data Minimization: We collect and store only the data necessary to provide our services, and we regularly review and update our data collection practices.

However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure the complete security of your data.

10. Retention of Data

We will retain your personal data for as long as is necessary to provide you with the services offered through FikeFit or as required to comply with legal obligations. Specifically:

• Account Data: Retained as long as your account remains active. You may request deletion at any time.

• Health and Fitness Data: Retained until you choose to delete your account or specific data.

• Legal Requirements: In cases where legal obligations or disputes arise, certain data may be retained to comply with regulations or for legal defense.

Once your data is no longer needed for these purposes, it will be securely deleted or anonymized.

11. Transfer of Data

FikeFit does not transfer your personal data to any third parties, data processors, or service providers located outside your country unless it is necessary to provide our services or comply with legal obligations. In such cases, we will ensure that your data is protected through appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other lawful mechanisms under GDPR.

12. Disclosure of Data

FikeFit will only disclose your personal data in the following circumstances:

• With Your Consent: We may share your data with third parties when you have provided explicit consent.

• Legal Obligations: We may disclose your information when required by law or in response to valid requests by public authorities.

• To Protect Our Rights: We may disclose data if it is necessary to enforce our terms of service or to protect the rights, privacy, and safety of our users or the public.

13. Your Rights Under GDPR

As a user within the European Economic Area (EEA), you have the following rights under GDPR:

• Right to Access: You can request to see the personal data we hold about you.

• Right to Rectification: You can request corrections to any inaccuracies in your personal data.

• Right to Erasure (“Right to be Forgotten”): You can request the deletion of your data, subject to certain legal obligations.

• Right to Restrict Processing: You can request limits on how your personal data is processed.

• Right to Data Portability: You can request a copy of your data in a machine-readable format to transfer to another service.

• Right to Object: You can object to the processing of your data under certain circumstances.

To exercise any of these rights, please contact us at suporte@fikefit.com.br.

14. Do Not Track Signals

FikeFit does not track or respond to “Do Not Track” (DNT) signals or similar mechanisms sent by your browser. We do not engage in behavioral tracking, and we respect your privacy by not collecting cookies or using third-party tracking services.

15. Data Sharing and Third-Party Services

FikeFit does not share your personal data with third parties for marketing purposes. In cases where we may work with partners to improve our services (e.g., hosting providers), we ensure that they are GDPR-compliant and follow strict data protection standards.

16. Data Processing in Brazil (LGPD Compliance)

For users in Brazil, we also comply with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados, or LGPD). The rights outlined under GDPR (access, rectification, erasure, etc.) also apply under the LGPD. For more information about how we handle data in compliance with LGPD, please contact suporte@fikefit.com.br.

17. Changes to This Privacy Policy

FikeFit reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our app and websites. It is recommended that you review this policy periodically.

18. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal data, please contact us:

• Email: suporte@fikefit.com.br

• Websites: fikefit.com and fikefit.com.br